FAQ - Frequently Asked Questions

We've tried to answer the questions that our customers ask us most often.

Click on the boxes below to read the FAQ answers.

If my roof is leaking, do I need to replace it completely? +

Q: My roof is leaking.  Do I need to replace it completely?

Not necessarily. Leaks can arise from flashings that have actually come loose or an area of the roofing system being damaged. A full roofing system failure, however, typically is irreversible and an outcome of improper installation or choice of materials or the roof system setup is improper for the house or structure.

How long will my new roof last? +

Q:  How long will my new roof last?

The majority of new roofing systems are developed to offer useful service for about Twenty Years. Some roof system types, such as slate, clay tile and certain metal (e.g., copper) systems, can last longer.
Real roof system life span is identified by a variety of factors, including regional weather and environmental conditions, appropriate structure and roofing system design, material quality and viability, correct application and appropriate roofing system upkeep.
Roofing item makers provide a variety of guarantees on their products. Take a close take a look at those warranties to see exactly what obligations and financial obligations makers will presume if their items fail to reach their expected lives.

Can I fix my roof myself? +

Q: Can I fix my roof myself?

Most work needs to not be done yourself. Professional roof specialists are trained to safely and efficiently repair service or replace roof systems. You can damage your roofing system by utilizing improper roof strategies and badly injure yourself by falling off or through the roof.
Upkeep performed by home and building owners must be restricted to examining roof systems throughout the fall and spring to examine for broken or curling shingles and cleaning gutters fulled of dead leaves and other debris. If you need to inspect your roofing system yourself, utilize a firmly braced or tied-off ladder geared up with rubber security feet. Use rubber-soled shoes and remain on the ladder (and off the roofing system), if possible.

I want to use melting pellets to melt the snow on my roof. Will it harm the asphalt shingles? +

Q: I want to use melting pellets to melt the snow on my roof. Will it harm the asphalt shingles? 

Typically, chemical melting compounds do not minimize the total predicted life span period of asphalt shingles. Staining may happen until all the residue is washed away. Calcium or magnesium chloride pellets are less severe and stain less than salt chloride.

How can I get rid of or remove ice dams? +

Q: How can I get rid of or remove ice dams?

Get rid of as much snow as possible, but call an expert roofing specialist if your roofing is high, the snow is deep or the ice is thick. NRCA does not suggest making use of ice picks or shovels (or any device with sharp edges) due to the fact that there is a possibility of damaging roofing system coverings and flashings. NRCA likewise does not advise hosing down a roofing system with water or use of a hot air gun. Electric heat cable televisions usually have actually limited efficiency.

I got several quotes for my roof replacement and the prices vary greatly. Why? +

Q: I got several quotes for my roof replacement and the prices vary greatly.  Why?

If one quote appears much lower than the others and it sounds too better to be true, it probably is. Many unreliable contractors' below-cost bids seem attractive, however these service providers often are uninsured and carry out subpar work. If an estimate is puzzling, ask the contractor to break down the quote into items/terms you can understand.

My contractor is offering a 1 year warranty on my asphalt shingle roof. Is that normal? +

Q: My roofing contractor is offering a 1 year warranty on my asphalt shingle roof.  Is that normal?

Prior to addressing the question, a clarification has to be made about the various service warranties you will certainly encounter throughout your roofing project. Initially, there will certainly be the asphalt shingle producer's warranty. In basic, this service warranty covers flaws in the manufacture of the shingle. The period of coverage can vary from 20 years to a lifetime. Please read NRCA's customer advisory bulletin dealing with roofing service warranties to find out more. Once the job is total, make certain the contractor provides you with a certification for your records.

Second, the roofer will supply you with a service warranty on his craftsmanship. Normally, this will cover setup and relevant problems. The warranty must include what items are covered and exactly what will certainly void them. Numerous service providers provide one year or two years of protection; nevertheless, there is no market requirement.

My Roofing is replacing my roof in the middle of winter. Isn't it too cold to replace my shingles? +

Q: My Roofing is replacing my roof in the middle of winter.  Isn't it too cold to replace my shingles?

There are no certain temperature level standards relating to when it is too cold to set up asphalt shingles. Asphalt shingles do end up being breakable in cold temperatures, with fiberglass shingles most likely to break than organic shingles. Breakage can be reduced or eliminated if the shingles are kept in a warm location and packed onto the roofing system a few bundles at a time. Another issue is that the self-sealing strips will not seal or bond adequately in cold temperature levels. Hand-tabbing (the application of quarter-size dabs of adhesive to the underside of shingles) is recommended if the building is situated in an area susceptible to high winds. This will certainly help prevent the shingles from blowing off the roof until warmer weather condition arrives and the sealing strips can set effectively.

How can I remove algae and moss from my roof? +

Q: How can I remove algae and moss from my roof?

Utilize a mild option of chlorine bleach and water or moderate cleaning agent gently applied with a sponge or hand-held sprayer and wash thoroughly. Do not use a power washer or high concentrations of bleach, and do not scrub the shingle surface. The Asphalt Roof Manufacturers Association also provides cleaning recommendations.

How do I know if my roof has problems? +

Q: How do I know if my roof has problems?

Frequently, roof system issues are discovered after leaking or other major damage takes place. Routine (twice-a-year) examinations commonly can reveal broken, deformed or missing shingles; loose seams and shabby flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible indications of roofing system issues. Indoors, look for broken paint, dis-colored plasterboard and peeling wallpaper as indicators of damaged roofing locations.

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